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Return Policy
Return Policy
RETURNING AN ITEM
You can initiate a return within 15 days for Market Afriqu Mall items and 7 days for other eligible items if you receive a wrong, damaged, defective or counterfeit item
When returning an item, ensure all seals, tags and accessories are left intact and item is in its original packaging. If you have created a password on the device you wish to return, please ensure it is removed, otherwise, your return will be invalid.
Get your refund within 24 hours when you drop off item at the nearest Market Afriqu dropoff station.
Frequently Asked Questions
Why should I sell on Market Afrique?
Market Afrique is Nigeria’s largest e-commerce mall. With more than 200,000,000 visits every month, it gives you access to sell and deliver goods to cities and towns all over Nigeria.
How do I register myself as a seller on Market Afrique?
If you sell new and genuine products, you can register yourself immediately by visiting https://marketafrique.com/my-account/ and filling out a brief form. Within 3 business days, someone from our team will get in touch with you to guide you through the rest of the process.
Do I need an account to shop on Market Afrique?
Simply register within 1 minute or login with your Facebook account if you do not have an existing account.
How do I place an order?
Shopping on Market Afrique is easy! Once you have found the product you want to buy, just follow the steps below:
- Click on ‘Add to Cart’ to add this product to your cart
- Click on ‘VIEW CART and CHECKOUT’ in the pop up
- Click on ‘Cart’ in the top right corner
- Register an account or Login into your existing account by entering your Email and password
- Enter your shipping/billing information, ensuring your address is complete and accurate
- Choose your preferred payment option
- Click on ‘Confirm order’ to complete your order
Once your order is placed, we will either automatically confirm it by notifying you via Email, or we will call you for confirmation in case we need more details. Please note that this confirmation is a mandatory step before we ship your order. If you are unsure of whether your order has been confirmed or not, please contact us here a few hours after your order placement.